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Connectivity and Internet

  • High availability internet access with quality of service guarantee for voice and video communications, VIP service
  • High density Wi-Fi access points (seminar rooms, conventions, lobby, pool…)


  • Electronic menus
  • Tracking and historizing of all sanitary practices and hygiene actions in use at the facility
  • Tracking of raw materials and finished goods from order to delivery
  • Cold chain supervision with automated temperature readings of refrigeration facilities and triggering of alerts in case of anomalies

Customer relations

  • Online conversational reservations (chat and video phone integration on the facility’s website)
  • Interactive client app (broadcasting welcome messages, invitations, promotions, loyalty, etc., receiving and routing requests to staff during the stay), integration with PMS, interfacing with social networks
  • Multi-channel satisfaction surveys
  • Digital communication
  • Kiosks

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