Connectivity and Internet
- High availability internet access with quality of service guarantee for voice and video communications, VIP service
- High density Wi-Fi access points (seminar rooms, conventions, lobby, pool…)
Restaurant
- Electronic menus
- Tracking and historizing of all sanitary practices and hygiene actions in use at the facility
- Tracking of raw materials and finished goods from order to delivery
- Cold chain supervision with automated temperature readings of refrigeration facilities and triggering of alerts in case of anomalies
Customer relations
- Online conversational reservations (chat and video phone integration on the facility’s website)
- Interactive client app (broadcasting welcome messages, invitations, promotions, loyalty, etc., receiving and routing requests to staff during the stay), integration with PMS, interfacing with social networks
- Multi-channel satisfaction surveys
- Digital communication
- Kiosks