Find out which technology partners Bria Enterprise works with. Headsets, IP-PBX, VoIP providers, …
Push Principle: Softphones on mobile devices can be heavy on battery consumption, they tend to drain the battery really fast. If you want to receive calls on a softphone, the app needs to be always looking for calls which drains battery. This is why CounterPath developed the push notifications system,…
Bria Enterprise allows you to get users’s presence regardless of the device they use. This function is often referred to as BLF (Busy Lamp Field). In order for Bria to get the presence, the SIP server must support RFC 3856 or RFC 6914. This functionnality allows you to display any…
The attribute pool feature will allow you to assign multiple values per user, per device or per device for specific users. This can be done for any configurable attribute of Bria. The value associated will be chose at the user login on the devices. The most common use of this…
How to make a call transfer on Bria Enterprise? On Bria Enterprise, there are two types of call transfer: 1 – Direct call transfer (blind transfer) 2 – Attended call transfer 1 – Direct call transfer You receive a call. Once you pick up the phone, click on the…
You will sometimes need our help to correct configuration mistakes or issues you have with Bria Enterprise. In order to get all the info we need to help you get going we will need logs in debug mode. This tutorial will guide you through the creation and sending of the…
On macOS, the default app for making calls is FaceTime. When you click on a phone number from your Mac, it opens the FaceTime app, and dials the number using your iPhone’s mobile network. Apple’s click-to-call therefore only works if you have an iPhone and your Mac is interconnected with…
Bria Enterprise now includes a utility for capturing packets (PCAP) directly from your softphone. This allows, in case of application malfunction, to detect all the packets received and transmitted by your computer and thus allows a more complete analysis of the problem than using only the traces made with Bria.
